Privacy Policy

Nail Heaven by Sundus recognizes the importance of maintaining your privacy. We value your trust and are committed to protecting your information. This Policy describes how we treat user information we collect on https://nailheavenbysundus.com and through other offline sources.

This Privacy Policy applies to all current and former visitors of our website and customers using our online services. By visiting and/or using our website, you agree to this Privacy Policy.

Nail Heaven by Sundus is a registered beauty brand operating in India.

 

Information We Collect

 

1. Contact Information
We may collect details such as your name, email, phone number, mobile number, address, city, state, country, pincode, and IP address.

2. Payment and Billing Information
When you book an appointment or purchase a service, we may collect your billing name, billing address, and preferred payment method.
We DO NOT collect or store your debit/credit card numbers or other sensitive card details on our website. All card transactions are securely processed through our trusted online payment partner (e.g., Razorpay/Stripe/PayU).

3. Information You Post
We may collect information you post publicly on our website, social media, or in communications with Nail Heaven by Sundus.

4. Other Information
When you use our website, we may collect technical details such as:

  • IP address and browser type

  • Duration of website visits and pages accessed

  • Device details such as model, OS version, and mobile identifiers

  • Referring and exit websites

 

How We Collect Information

 

  • Directly from you: when you book an appointment, fill a form, or contact us.

  • Passively from your device: using cookies, Google Analytics, web beacons, and similar tools.

  • From third parties: for example, if you interact with us through integrated social media platforms.

 

Use of Your Personal Information

 

We may use your information for the following purposes:

  • To contact you for booking confirmations or promotional offers

  • To respond to your queries and provide customer support

  • To personalize and improve your experience with us

  • To analyze website trends and customer interests

  • To send you information on new services, features, promotions, and offers

  • To ensure security, detect fraud, and comply with legal requirements

  • To send you transactional communications like booking confirmations and payment receipts

 

Sharing of Information

 

We may share your information only in the following cases:

  • With service providers who help us operate bookings, payments, and communication

  • With trusted business partners for events or promotional collaborations

  • If required by law, legal authorities, or to protect our rights

  • With any successor in case of merger, acquisition, or transfer of business

 

Third-Party Sites

 

Our website may contain links to external websites we do not control. This Privacy Policy does not cover the practices of those websites. Please read their policies carefully.

 

Updates to This Policy

 

This Privacy Policy was last updated on 28 August 2025.
We may update it from time to time. Any changes will be posted on this page. Please check periodically for updates.

 

Jurisdiction

 

By visiting this website, you agree that any disputes relating to privacy will be governed by the laws of India, subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.

 

Contact Us

 

If you have any questions about this Policy or your data, you can reach us at:
📧 info@nailheavenbysundus.com